Everything is explained in full detail and all items are Brand New in this store. We do not sell returns, seconds, shelf pulls..ect. It comes straight from the manufacturer.
Valid Return Reasons
Item is broken and does not work upon receipt.
Item is missing parts or pieces to it upon receipt.
A valid return must be a good honest reason for the return of the item.
Non Valid Return Reasons.
Don't like the item.
Was not what I thought it was going to be.
I don't need the item now.
I don't want the item.
Items that can not be returned.
Large items that require special handling can only be returned if defective, no exceptions.
Items shipped to a APO/FPO address.
If you have any questions or concerns about an item and the return policy please ask us first before you buy.
Returns for other than damage or missing parts will incur a 15% re-stocking fee or $6.00 which ever is greater.
If you paid by credit card your credit card will be credit back. No exceptions. Any exchanges will be exchanged out and a new item will be sent.
Return processing is as follows: Once the request is received it can take up to 4 business days to process the return label. The return label will be forwaded to you. The item(s) being returned must be packaged in its original packaging and the return label fixed to the package. Once the item is received it may take up to 10 business days to process the refund or exchange.
If you feel at any time you have a valid return please let us know. If we will accept the return you will receive a RMA number to send with the item back to us. If you have any questions about warranty information for any of the items please ask.